Stephan Kaplan Director Behavioral Health & Recovery Services Alcohol & Other Drug Services 310 Harbor Blvd, Building E Belmont, CA 94002 smchealth.org
Case Management / Assessment Specialist I/II – Spanish Speaking Preferred
Alcohol & Other Drug Services: Emergency Department
Limited Term Position
Under general supervision, perform a wide variety of intake and referral services including screening and assessment, evaluation, tracking and support services for clients in need of, or receiving substance abuse treatment; develop and implement activities related to substance abuse prevention, intervention and rehabilitation; and perform other related work.
ALCOHOL AND OTHER DRUG SERVICES
These positions will be embedded within the SMMC Emergency Department and work primarily during peak days and hours, including nights, weekends and some holidays.
These positions will engage individuals with severe and persistent substance use disorders to provide a range of services and supports, including but not limited to, substance use screening and brief intervention; assessing clients' needs using assessment criteria to determine medical necessity and identification of key clinical interventions; using the American Society of Addiction Medicine (ASAM) guidelines for placement; determination of stage of change; and engaging clients by using Motivational Interviewing and Harm Reduction practices.
Incumbents will provide intensive case management including transportation, client advocacy, client-driven treatment planning, and care coordination with other care providers; refer and connect clients to a continuum of substance use disorder and mental health services, including medication assisted treatments; initiate a "warm hand-off" process to increase the likelihood of a successful engagement; link clients to primary care
clinics to address medical conditions; refer clients to enroll into benefits, including health coverage for which they are eligible; participate in a multidisciplinary team; use clinical consultation and case conferencing on difficult cases; and partner with key referral sources and other service providers including but not limited to, San Mateo Medical Center (SMMC) Emergency Department (ED), Psychiatric Emergency Services (PES), and Primary Care and Specialty Clinics, BHRS clinics and programs, Substance Use Disorder treatment providers, including Palm Avenue Detox, shelters, Probation, and Correctional Health.
Ideal candidates will have significant knowledge, skills, experience and training in providing case management; assessment and evaluation of adult clients with substance use issues; determining appropriate referrals and recommending treatment plans; maintaining case files; establishing appropriate clinical relationships; and demonstrate skill and understanding with the issues of confidentiality and ethics.
Additionally, experience working with co-occurring adults, emergency services, criminal justice system, or adult clients respective to the position; the ability to work independently; and excellent collaboration skills to work with multiple partner agencies.
Case Management/Assessment Specialist I : $5,080.00 - $5,681.00/month
Case Management/Assessment Specialist II: $5,134.00 - $6,410.00/month
Some positions require the ability to speak, read and write fluently in both English and Spanish.
Education and Experience:
Certified Alcohol and Drug Counselors are strongly preferred (e.g. CADC-I/II, CAADE)
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is Case Management/ Assessment Specialist I: One year of experience in information gathering and/or intake and referral in a social service program; Case Management/ Assessment Specialist II: Two years of experience assessing and evaluating clients using assessment instruments and/or guidelines, identifying and making referrals based on those assessments, and interviewing clients for social service programs.
Principles, philosophy, practices, materials, trends and literature related to alcohol and drug disorders, mental and emotional illness, personality disorders and their attendant problems; various models of addiction; individual, group and community behaviors; prevention methods and treatment procedures related to alcohol and drug disorders, mental and emotional illness, and personality disorders; social aspects of drug, alcohol, mental and emotional problems; techniques and dynamics of group and individual counseling; scope and activities of health and human services systems (internal/external), economic, legal, state, federal, county and AOD programs/agencies; techniques and dynamics of assessment and engagement; standardized clinical assessment instruments, practices and procedures; social and psychological needs, problems, behavior patterns and treatment of persons socially disabled by substance abuse; availability of and procedures for obtaining a wide variety of community and governmental services and resources; methods and techniques of interviewing, including confidentiality, problem solving methodologies and motivational interviewing; principles of counseling, including group leader functions; resources/strategies for the client for purpose of referral; appropriate methods and use of assessment to evaluate and assess alcohol and drug disorders; basic case management processes; and reporting requirements of criminal justice referrals and treatment providers.
Skill/ Ability to:
Assess clients' immediate needs and ensure clients' receipt of needed services; interview clients and other professionals for the purpose of gathering information; perform effectively in stressful, emotional, and confrontational situations; recognize factors causing reaction or changes in clients' condition or behavior; obtain, maintain, and present accurate client data; communicate clearly and effectively both orally and in writing; secure pertinent social and personal data and meet documentation requirements; develop relationships with the treatment provider community, courts, probation and other professional agencies/staff; evaluate information received and make appropriate treatment recommendations and/or referrals; and establish and maintain effective working relationships with clients and their families, professionals and para-professionals and support staff in the department, outside agencies and with the general public.
San Mateo County is an Equal Opportunity Employer
Please submit resume and cover letter with interest to:
Mary Taylor Fullerton, LMFT